March 2010 sales/build updates

Posted by Wes Novack on April 6, 2010 under Community, Pulte | 2 Comments to Read

I asked Pulte to provide some stats on the number of homes sold, being built & for sale as of last month. Here is what they provided.

Traditional Homes:
Completed Construction: 244 of 248 Total
Under construction or not yet built: 4
For sale: 6
Sold this month: 1
Total sold: 242 of 248 total

Cluster Homes:
Completed construction: 222 of 276 total
Under construction or not yet built: 54
For sale: 6
Sold this month: 2
Total sold: 216 of 276 total

Note: This is the last month that I will be gathering and publishing this information. If you would like this report to continue on, please post a comment and I can get in touch with you to show you how to do this. It is very easy.

Northgate HOA annual meeting

Posted by Wes Novack on April 5, 2010 under HOA, Pulte | Be the First to Comment

The Northgate Homeowners Association Annual Members Meeting will be held on Tuesday, April 6, 2010 at John Jacobs Elementary School located at 14421 N 23rd Ave; south of the community. The meeting will begin at 6:00pm in the cafeteria, with sign-in for owners to begin at 5:30.

The Annual Meeting is an informational meeting for Northgate Owners and an opportunity for the Board of Directors and managaement company to report on the operations during the priror year. A copy of the agenda and 2009 annual meeting minutes were sent to each resident via postal mail.

January 2010 community updates

Posted by Wes Novack on February 10, 2010 under Community, Pulte | Be the First to Comment

I asked Pulte to provide some stats on the number of homes sold, being built & for sale as of last month. Here is what they provided.

This month, they stated that there have been no changes from the previous month!

Traditional Homes:
Completed Construction =236 Of 248 Total
Sold = 234
Under Construction or not yet built = 12
For Sale = 8
Sold for January = 0

Cluster Homes
Completed construction: 219 of 276 total
Under construction or not yet built: 57
For sale: 10
Sold this month: 0
Total sold: 212 of 276 total

November 2009 community updates

Posted by Wes Novack on December 5, 2009 under Community, Pulte | Be the First to Comment

I asked Pulte to provide some stats on the number of homes sold, being built & for sale as of this month. Here is what they provided.

Traditional Homes
Completed Construction =231 Of 248 Total
Sold = 235
Under Construction or not yet built = 17
For Sale = 6
Sold for Nov ’09 = 1

Cluster Homes
Completed construction: 215 of 276 total
Under construction or not yet built: 64
For sale: 10
Sold this month: 0
Total sold: 212 of 276 total

2009 Northgate HOA Town Hall Meeting notes

Posted by Wes Novack on November 30, 2009 under CCMC, HOA, Pulte | Be the First to Comment

The following Town Hall Meeting notes were provided by CCMC, our HOA management company.

Northgate Town Hall Meeting
November 17, 2009
6:10 pm- 7:30 pm

Board of Directors: Cindy Coates, Ben Dutton, Ryan Holmgren
CCMC: Steena Stencil, Cathy Wiseman, Michele Freed

Cindy Coates welcomed everyone to the Town Hall meeting and introduced the Board of Directors as well as the CCMC team.

A development update was provided by Cindy Coates.

The following community updates were provided by Cathy Wiseman.

* Changed landscape maintenance contractors
* No Parking signs were installed & compliance monitoring will be 6 random nights per week
* Revised Design Guidelines and Rules and Regulations were adopted by the Board
* Violation notices are being sent out for compliance of CC&R’s
* Graffiti is an ongoing problem for the community. The Association will use Graffiti Busters whenever possible at no cost to the Association. Cathy Wiseman encouraged the owners to contact Graffiti Busters as soon as graffiti is spotted.

Cathy Wiseman reviewed the year-to-date financials for the Association. As the community is still under developer control, all shortfalls will be covered by Pulte.

Owner’s Forum – Questions/Comments
Q1. The condition of the pool is poor and does not appear to be maintained.
A1. Maintenance has been reduced to 3 days a week for winter months. Although the contractor has indicated they have not found any deficiencies with the pool or water in recent months, CCMC will monitor more closely. However, there is a problem with birds and ducks which is probably a contributing factor. Due to state regulations regarding wildlife, capturing and baiting are not allowed.

Q2. The pool deck is extremely soiled.
A2. The maintenance contractor power washed half of the pool on Nov. 18. Due to a broken hose he will finish the pool deck and furniture Nov. 25.

Q3. The west entry gate is damaged and does not open upon approach, as usual. Why do remotes not operate both gates?
A3. The west entry gate is not damaged and has not had damage for a few months. The west gate was reactivated by the maintenance contractor so it will now open upon approach. The Board will look into changing the receiver at the west gate so remotes operate both gates. The Board will provide an update by December 11.

Q4. Is there an after hours or emergency phone number for owners to contact management?
A4. During regular office hours: 480-921-7500. Local after business hours emergencies: 480-991-0399. Long distance after business hours emergencies: 800-274-3165.

Q5. How many bankruptcies/foreclosures and how many delinquencies does the community currently show?
A5. Four bankruptcies/foreclosures and delinquency rate is approximately 4-5% bad debt.

Q6. What is the parking problem in the community? Why is the policy currently being addressed? What is the cost for policy enforcement?
A6. The private streets are not designed for on-street parking. A minimum width must be maintained for emergency vehicles to pass. The Board has heard many sides of the issue. Within the last year, many different ways to implement and enforce a policy have been reviewed. The recent Policy of no on-street parking is a reinforcement of current guidelines in the CC&Rs. The current monthly cost for compliance monitoring to the Association is $286.

Q7. The Parking Policy states that special permits are required when owner’s need additional street parking for guests. What is the process to acquire a special permit?
A7. Owners may contact Michele or Cathy at the CCMC office. The owner’s account will be noted with the date and time frame of their event. If the daily report identifies a vehicle at the specified property, no violation will be issued. If there is nothing documented for the owner who is issued a citation, a fine will be levied. Akal Security Service does have the ability to identify vehicles. If an owner receives a violation notice from CCMC and their car or a guest car was not on the street, they should contact Michele or Cathy at CCMC at 480-921-7500.

Q8. There appears to be a shortage of designated parking within the community, what is recommended for alternative parking?
A8. The Board encourages all owners to use their garage for parking vehicles. All parking spaces are per the City of Phoenix zoning requirements and include space for vehicles in garages, driveways, and other designated parking areas in the community.

Q9. Has the board considered adding more designated parking for the community?
A9. The community was designed based on development studies and City of Phoenix requirements. No other parking areas are being considered.

Q10. Who is the security contractor that will be conducting patrols for parking?
A10. Akal Security. Their vehicles will be marked and officers will be in uniform.

Q11. Can owners have the number to the security company?
A11. The contractor is not being paid for on-call services. The company is contracted to conduct observations, issue parking citations, and provide a daily report to the Association.

Q12. If owners do not live near designated parking, can a permit be issued for their guests?
A12. Yes, the owner may contact Michele or Cathy at CCMC.

Q13. Will vehicles parked behind the garage in the Motor Courtyard homes be cited?
A13. Yes

Q14. The hand rail going into the pool is always a mess from the birds. Is this health hazard being addressed?
A14. The Board will review possible alternatives for the rail by December 11. However, it should be noted that the handrail is required by ADA guidelines

Q15. What is the amount expensed for entry gate repairs this year?
A15. $871.80 – as of Oct 31, 2009.

Q16. What is the estimated build-out date for Northgate?
A16. The projection is for mid-2011. This date is subject to change based on sales.

Q17. How will the $65,000 deficit affect the budget when the association transitions to the owner control?
A17. Developer (Pulte) will not leave the association with a shortfall. Budgets (expenses and assessment income) are reviewed annually and are adjusted so that at build-out (transition from developer to homeowner control) there is no shortfall. The Reserve Account is currently 127% funded. At transition, all accounts will be turned over the Association.

Q18. Is the budget deficiency affected by the unsold homes?
A18. Yes. That is the main reason Developer (Pulte) provides for any shortfall.

Q19. Is Pulte assessing a fee to the association for managing the association?
A19. No. Managing the association is part of the Developer’s responsibilities. However, CCMC is paid a management fee per closed lot.

Q20. May owners receive a copy of the association budget?
A20. Yes, a summary is provided annually with first quarter statements. These are mailed out the first week in December.

Q21. Block walls at the south side of the community at Tierra Buena, are not painted.
A21. Pulte will look into the concern and respond by December 11. However, it may be the individual property owner’s responsibility.

Q22. Use of the website and email for owner communications may be a cost savings.
A22. Not everyone has access to email or the website. All association related information must be available via regular mail.

Q23. Is there a blog for homeowners?
A23. The BlockWatch has a homeowner forum on their website.

Q24. Along the southwest side of the community, there is view fencing. Owners there have experienced a significant amount of vandalism. Could an alternative material be installed to prevent further incidents?
A24. Pulte will review the area of concern and respond by December 18.

Q25. What are the Association standards for landscaping in the Motor Courtyard areas?
A25. The Association has the same standard and expectation as it holds to the owners.

Q26. Who repairs and replaces the bulbs on the Motor Courtyard homes?
A26. The Association is responsible to replace bulbs and photocells for coach lights on garages and one lamp on the side of each home. The landscape maintenance contractor will check these once each month. If there is an outage during the month, owners may contact Michele or Cathy at CCMC. Sections with no power to these fixtures are being investigated.

Q27. Can any action be taken to clean up the property north of Grandview?
A27. The property is state owned. Pulte has cleaned up the lot and will contact the state again about the issue.

Cindy Coates thanked everyone who attended the meeting.

New Pulte warranty process

Posted by Wes Novack on November 20, 2009 under Pulte | Be the First to Comment

Beginning November 16, 2009, all homeowners who have a warranty issue with their home will call one central number for service issues. This call center is equipped with more personnel to promptly respond to your call.

This new number will provide consistency for all homeowners and simplify the process of where a call should be directed when you h ave a question or issu you need addressed with your home.

Please call toll free at (800) 664-3094 for all your home warranty, service request, and miscellaneous issues. You may also email your request to CAC (at) pulte.com. Replace (at) with @ to form the email address.

Information received via postal mail from: Pulte Customer Assistance Center